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Plex client not loading/displaying library on firetv.

Support for the native Plex Client on any platform
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davilla
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Joined: 26 Oct 2015, 17:01

Re: Plex client not loading/displaying library on firetv.

Post by davilla »

ok, how about sharing movies or tv show with me (plex user is mrmctv) so I can take a peak. Once we figure out what is going on, you can yank the share.

also check main settings -> player.

"Direct Play" checked or unchecked.
"Direct Stream" checked or unchecked.

Both are checked on mine.
erice02o
Posts: 35
Joined: 08 Aug 2016, 01:43

Re: Plex client not loading/displaying library on firetv.

Post by erice02o »

Invitation sent, both those options are checked.
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davilla
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Re: Plex client not loading/displaying library on firetv.

Post by davilla »

erice02o wrote:Invitation sent, both those options are checked.
How bazar :) Both Movies and TV Shows came right up, fireTV and tvOS and OSX where we do a lot of dev.
erice02o
Posts: 35
Joined: 08 Aug 2016, 01:43

Re: Plex client not loading/displaying library on firetv.

Post by erice02o »

davilla wrote:
erice02o wrote:Invitation sent, both those options are checked.
How bazar :) Both Movies and TV Shows came right up, fireTV and tvOS and OSX where we do a lot of dev.
I swear Hannah Montana is for my kid....

What the heck?? Well I'm glad a stranger from the internet can access my library remotely, but I can't locally haha.
There has to be something tripping it up, but what? Given that plexkodiconnect and the plex client on the ftv can connect, I just don't get it.
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davilla
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Re: Plex client not loading/displaying library on firetv.

Post by davilla »

erice02o wrote:
davilla wrote:
erice02o wrote:Invitation sent, both those options are checked.
How bazar :) Both Movies and TV Shows came right up, fireTV and tvOS and OSX where we do a lot of dev.
I swear Hannah Montana is for my kid....

What the heck?? Well I'm glad a stranger from the internet can access my library remotely, but I can't locally haha.
There has to be something tripping it up, but what? Given that plexkodiconnect and the plex client on the ftv can connect, I just don't get it.
Neither me, mrmc.log with debug enabled please. Also look in systeminfo -> network and verify the ip we are picking up is sane.
And what skin are you using ?
erice02o
Posts: 35
Joined: 08 Aug 2016, 01:43

Re: Plex client not loading/displaying library on firetv.

Post by erice02o »

log - http://pastebin.com/YzvcxZnp

Local IP address of the server is 192.168.2.9

I'm using the default MrMC (Confluence) skin.
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davilla
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Joined: 26 Oct 2015, 17:01

Re: Plex client not loading/displaying library on firetv.

Post by davilla »

still running MrMC (2.4 Git:2016-07-31-2768ee0), v2.5 was released this morning.
log says skin.amber
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davilla
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Joined: 26 Oct 2015, 17:01

Re: Plex client not loading/displaying library on firetv.

Post by davilla »

just for kicks, in mrmc skin. if you go into movies, go left, slider pops out, in that is 'filter', anything entered there ?
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davilla
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Joined: 26 Oct 2015, 17:01

Re: Plex client not loading/displaying library on firetv.

Post by davilla »

I'm at a loss to figure out why plex content is not showing for you. You should see MrMC listed in the web gui under players. Next step I think is to check out the plex server log. This should show all connection made and contents retrieved.

I could add some logging in mrmc but we are trying to keep from exposing user details and info in the log. Plex host and tokens are already redacted and we do have a compile time debug switch that blows out a bunch of info regarding plex client but we keep that turned off for releases.
erice02o
Posts: 35
Joined: 08 Aug 2016, 01:43

Re: Plex client not loading/displaying library on firetv.

Post by erice02o »

I'll try what you've suggested when I get home from work.

I do have a question though: Do you have any files scraped directly to your library, apart from the plex server share? I ask because I haven't scraped anything directly to the MrMC library itself, only tried to connect the plex client. This is something else I can try when I get home as well, to see if that makes a difference.
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