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Re: TV Shows Fanart in Background Issues
Posted: 27 Apr 2020, 16:51
by timstephens24
amet wrote: 27 Apr 2020, 05:35
Got your invite on support mail, but unfortunately our test plex acc is not tied to that email address. Just send us a mail there and I’ll reply with the correct account info for Plex
I’m having a problem with my recently added showing the thumbnails and not the artwork again. Last time I have to delete the app and install again. This time it happened on a brand new install after I connected Plex.
I just shared my Plex Server (NUC) Movies and TV Shows library with you.
Re: TV Shows Fanart in Background Issues
Posted: 27 Apr 2020, 17:33
by amet
timstephens24 wrote: 27 Apr 2020, 16:51
amet wrote: 27 Apr 2020, 05:35
Got your invite on support mail, but unfortunately our test plex acc is not tied to that email address. Just send us a mail there and I’ll reply with the correct account info for Plex
I’m having a problem with my recently added showing the thumbnails and not the artwork again. Last time I have to delete the app and install again. This time it happened on a brand new install after I connected Plex.
I just shared my Plex Server (NUC) Movies and TV Shows library with you.
is that with latest TestFlight?
thanks for the share
EDIT: looks ok here, I am happy to share the screenshot
let me see the
debuglog please if you have a sec, I cant reproduce it so not easy to fix
Re: TV Shows Fanart in Background Issues
Posted: 27 Apr 2020, 17:58
by amet
Climiu wrote: 26 Apr 2020, 06:08
Yes it is with the latest TestFlight.
ok, I think I got it... wait for the next testflight and let me know please.
thanks for sharing the access
Re: TV Shows Fanart in Background Issues
Posted: 27 Apr 2020, 18:48
by timstephens24
amet wrote: 27 Apr 2020, 17:33
is that with latest TestFlight?
thanks for the share
EDIT: looks ok here, I am happy to share the screenshot
let me see the
debuglog please if you have a sec, I cant reproduce it so not easy to fix
The log is HUCLP.log. Here’s a screenshot too:
Re: TV Shows Fanart in Background Issues
Posted: 27 Apr 2020, 19:04
by Climiu
amet wrote: 27 Apr 2020, 17:58
Climiu wrote: 26 Apr 2020, 06:08
Yes it is with the latest TestFlight.
ok, I think I got it... wait for the next testflight and let me know please.
thanks for sharing the access
Thanks amet. Did you have a chance to look into my other issues as well described partway through this thread?
viewtopic.php?p=28066#p28066
Re: TV Shows Fanart in Background Issues
Posted: 27 Apr 2020, 19:09
by amet
Yes, all should be fixed except the season year... plex only sends us the year when the tv show started.
I’ll keep looking around, as I don’t see the year when listing the seasons in plex webui either... plex api documentation is crap to say the least.
Re: TV Shows Fanart in Background Issues
Posted: 27 Apr 2020, 22:02
by Climiu
amet wrote: 27 Apr 2020, 19:09
Yes, all should be fixed except the season year... plex only sends us the year when the tv show started.
I’ll keep looking around, as I don’t see the year when listing the seasons in plex webui either... plex api documentation is crap to say the least.
That’s great - thanks again! If Plex doesn’t send the season year, can the display of this information be removed? Better to not show the season year at all than display the incorrect year.
Re: TV Shows Fanart in Background Issues
Posted: 28 Apr 2020, 04:49
by amet
timstephens24 wrote: 27 Apr 2020, 18:48
amet wrote: 27 Apr 2020, 17:33
is that with latest TestFlight?
thanks for the share
EDIT: looks ok here, I am happy to share the screenshot
let me see the
debuglog please if you have a sec, I cant reproduce it so not easy to fix
The log is HUCLP.log. Here’s a screenshot too:
I see nothing wrong in the log
Screenshot 2020-04-27 21.38.26.jpg
Re: TV Shows Fanart in Background Issues
Posted: 28 Apr 2020, 06:03
by Climiu
amet wrote: 28 Apr 2020, 04:49
timstephens24 wrote: 27 Apr 2020, 18:48
amet wrote: 27 Apr 2020, 17:33
is that with latest TestFlight?
thanks for the share
EDIT: looks ok here, I am happy to share the screenshot
let me see the
debuglog please if you have a sec, I cant reproduce it so not easy to fix
The log is HUCLP.log. Here’s a screenshot too:
I see nothing wrong in the log
Screenshot 2020-04-27 21.38.26.jpg
I can reliably reproduce this Recently Added TV Shows thumbnail issue when adding an entire season at once. Please access my server again to have a look.
Re: TV Shows Fanart in Background Issues
Posted: 28 Apr 2020, 08:41
by amet
pilot.jpg
does it change after some time ? maybe plex is sending it as separate episodes on initial add to the library and after a while it decides to bundle them in a season?