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Various Errors

Posted: 22 Aug 2021, 02:59
by BigSur32
Hi MrMC

Have just uploaded a report (HNUUO), which hopefully captures both the following errors, which have been happening for several months now:
- when starting a movie/tv show it will often freeze. It typically happens within the first few minutes of playing. We generally have to do a reboot of the ATV, then the problem disappears for that show and any which come after it on that day.
- when resuming from 'pause', we almost always either lose the sound altogether or it makes a nasty/loud clicking noise. If we stop the show/movie and then resume it has the sound (until we pause again).

Thanks very much in advance.

Re: Various Errors

Posted: 22 Aug 2021, 06:54
by Waltman
The freezing randomly, while watching multiple episodes, is also happening here. And the same with resuming an episode. video and sound can’t came to together and mrmc locks up. It primarily with tv-shows and never happens with movies.

Re: Various Errors

Posted: 22 Aug 2021, 07:06
by BigSur32
Interesting.

Mine is OK going on to another episode (i.e. no freeze). It really only happens when its "cold" (if that's the technical term).

Coming back from pause, the video works fine, its just the audio that's usually missing (occasionally it does start immediately or after a few seconds) or clicking

Re: Various Errors

Posted: 02 Sep 2021, 08:00
by BigSur32
In case anyone was wondering.

As I didn't get a response, I've gone ahead and deleted the app, set up my shares and folders again, then re-scanned everything. Took a long time (which I'd hoped to avoid), but seems to be working OK now.