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Seek bar/chapter missing segments

Any issues that are Plex Addon related
omanko
Posts: 7
Joined: 13 Aug 2018, 04:03

Seek bar/chapter missing segments

Post by omanko »

The GUI is missing segments when trying to seek. Tested on videos in Plex cloud and on local server. I've reinstalled mrmc lite and updated tvos to latest.

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amet
Team MrMC
Posts: 3787
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Seek bar/chapter missing segments

Post by amet »

What do you think it’s missing?

Seems ok to me, you have a progress bar(yellow/orange bit on the left) and chapter markers... what’s not there?
omanko
Posts: 7
Joined: 13 Aug 2018, 04:03

Re: Seek bar/chapter missing segments

Post by omanko »

the second half of the makers are missing, the last marker stops at the ~30min mark in the videos. i can still seek and play past the last marker, but the rest of the markers are missing. i'm coming from shield with kodi/spmc and never seen this issue before.

reference on shield/kodi
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amet
Team MrMC
Posts: 3787
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Seek bar/chapter missing segments

Post by amet »

Is it the same video? Markers are dictated by the video
omanko
Posts: 7
Joined: 13 Aug 2018, 04:03

Re: Seek bar/chapter missing segments

Post by omanko »

yup same video and the markers are missing in all of them. it's always 8 markers no matter the length of the video.
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amet
Team MrMC
Posts: 3787
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Seek bar/chapter missing segments

Post by amet »

Debuglog from appletv please, and mediainfo if you can
omanko
Posts: 7
Joined: 13 Aug 2018, 04:03

Re: Seek bar/chapter missing segments

Post by omanko »

mrmc's debug log? unfortunately i'm on the lite version, i dont think i can start a web server :(

here are some mediainfo of my files:

Code: Select all

Video Resolution 1080p
Duration 54:37
Bitrate 4815 kbps
Width 1920
Height 960
Aspect Ratio 1.85
Container MKV
Video Frame Rate PAL
Video Profile high
Part

Duration 54:37
File google:1HUxuXQX6ckz1vqtfBAZA32jsWVvKmnMX
Size 1.84 GB
Container MKV
Video Profile high
Codec H264
Bitrate 4431 kbps
Language English
Bit Depth 8
Chroma Subsampling 4:2:0
Color Range tv
Color Space bt709
Frame Rate 25 fps
Height 960
Level 4.2
Profile high
Ref Frames 4
Scan Type progressive
Width 1920
Codec AC3
Channels 5.1
Bitrate 384 kbps
Language English
Audio Channel Layout 5.1(side)
Sampling Rate 48000 Hz

Code: Select all

Video Resolution 4K
Duration 2:02:03
Bitrate 28239 kbps
Width 3840
Height 1600
Aspect Ratio 2.35
Container MKV
Video Frame Rate 24p
Video Profile main 10
Part

Duration 2:02:03
File Alien - Covenant (2017).mkv
Size 24.08 GB
Container MKV
Video Profile main 10
Codec HEVC
Bitrate 27599 kbps
Bit Depth 10
Chroma Subsampling 4:2:0
Color Primaries bt2020
Color Range tv
Color Space bt2020nc
Color Trc smpte2084
Frame Rate 23.976 fps
Height 1600
Level 5.1
Profile main 10
Ref Frames 1
Width 3840
Display Title Unknown (HEVC Main 10)
Codec TRUEHD
Channels 7.1
Bitrate 5713 kbps
Language English
Audio Channel Layout 7.1
Bit Depth 24
Sampling Rate 48000 Hz
Display Title English (TRUEHD 7.1)
Codec AC3
Channels 5.1
Bitrate 640 kbps
Language English
Audio Channel Layout 5.1(side)
Sampling Rate 48000 Hz
Display Title English (AC3 5.1(side))
Codec PGS
Bitrate 36 kbps
Language English
Header Compression true
Display Title English (PGS)
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amet
Team MrMC
Posts: 3787
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Seek bar/chapter missing segments

Post by amet »

It’s strange to see that same file doesn’t show all chapters on arc but it shows on shield...

Could you get the same ( or approximately the same) position photo on shield and on appletv please

Webserver is off in lite version, so no... debuglog is not possible unfortunately
omanko
Posts: 7
Joined: 13 Aug 2018, 04:03

Re: Seek bar/chapter missing segments

Post by omanko »

atv
Image

shield
Image
omanko
Posts: 7
Joined: 13 Aug 2018, 04:03

Re: Seek bar/chapter missing segments

Post by omanko »

amet wrote: 13 Aug 2018, 09:48 It’s strange to see that same file doesn’t show all chapters on arc but it shows on shield...

Could you get the same ( or approximately the same) position photo on shield and on appletv please

Webserver is off in lite version, so no... debuglog is not possible unfortunately
hey amet, any chance I can get a test copy of the newest full version? even only for a couple of days? i know lite is the full version but i just wanted to rule this one out. everything else is working fine; i did a factory reset and also changed cables/tv.
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