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Getting consistent timeout error when trying to add video sources via SMB

Posted: 11 Dec 2015, 13:24
by yjpecht
Hi,

New user on the AppleTV4.
Trying to add video sources via SMB (connected seemingly to same workgroup where my media files are) but getting consistent timeout.
Any ideas?
The files are hosted on a Windows 8 PC which is located on same workgroup.

Re: Getting consistent timeout error when trying to add video sources via SMB

Posted: 11 Dec 2015, 13:33
by TheJmc
Try to add the source by manually typing the server IP address, login and password in "Add network location"

Re: Getting consistent timeout error when trying to add video sources via SMB

Posted: 11 Dec 2015, 13:46
by yjpecht
No luck. Still getting timeout.
TheJmc wrote:Try to add the source by manually typing the server IP address, login and password in "Add network location"

Re: Getting consistent timeout error when trying to add video sources via SMB

Posted: 11 Dec 2015, 13:48
by TheJmc
Tried to restart your SMB server?

Re: Getting consistent timeout error when trying to add video sources via SMB

Posted: 11 Dec 2015, 13:51
by yjpecht
I assume you mean the Windows 8 PC in this case? That would be the SMB server?

Re: Getting consistent timeout error when trying to add video sources via SMB

Posted: 11 Dec 2015, 13:55
by TheJmc
That's right.

Also, check that your firewall is not blocking the access from the Apple TV.

Re: Getting consistent timeout error when trying to add video sources via SMB

Posted: 11 Dec 2015, 14:02
by yjpecht
There is no special firewall beside the standard windows firewall and in any case, if the Pie can access SMB, the appletv should as well.

Re: Getting consistent timeout error when trying to add video sources via SMB

Posted: 11 Dec 2015, 14:02
by yjpecht
P.S. access via upnp works fine.