1. No user installed addons are supported, python or otherwise.
2. No, they really are not supported.
3. They are not coming back
4. Read from 1. again

Any mention of illegal streaming sites, addons or any pirated material will not be tolerated. This is not democracy and any offenders will be banned and posts deleted immediately without warning.

Other than that, we hope you enjoy MrMC so far and we welcome any input and feedback you might have.

Team MrMC.

Hue Sync on Amazon Fire TV

Report any issues you might have in here
mrmrmrmr
Posts: 32
Joined: 02 Dec 2018, 19:39

Re: Hue Sync on Amazon Fire TV

Post by mrmrmrmr » 11 Dec 2018, 20:08

well , maybe it's because this is the first time that I get no response from a developer/company for a support request ?
I tried to reach support through email but received no response. Then I tried the forums.
I believe, community forums is not an official way of support. But if it is the only choice, then it should be honored.

I believe I am a valuable asset for Mrmc (or the people behind it). Because I am trying to use it with a specific feature on Fire TV and I believe I've found a bug. So if Mrmc is trying to reach masses, then my situation should be considered serious independent from whether I'd paid or not.
I believe I am also valuable as a technical guy who could supply you logs as required.

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amet
Team MrMC
Posts: 2559
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Hue Sync on Amazon Fire TV

Post by amet » 11 Dec 2018, 20:13

Every user is an asset, you are as well no doubt.

But please allow us time to go through the logs, check the scenario and possibly implement fixes in beta test thread... 24 hours is usually not enough for that cycle

mrmrmrmr
Posts: 32
Joined: 02 Dec 2018, 19:39

Re: Hue Sync on Amazon Fire TV

Post by mrmrmrmr » 11 Dec 2018, 20:21

well, if you are on it, then I can wait. I just didnt get any response which shows that some developer is working on the issue.
Somebody told me to send the logs. Then I've sent it. But nobody acknowledged it.

Also, where is the beta thread ?

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amet
Team MrMC
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Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Hue Sync on Amazon Fire TV

Post by amet » 11 Dec 2018, 20:54


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davilla
Team MrMC
Posts: 3860
Joined: 26 Oct 2015, 17:01

Re: Hue Sync on Amazon Fire TV

Post by davilla » 12 Dec 2018, 00:54

mrmrmrmr wrote:
11 Dec 2018, 20:21
Somebody told me to send the logs. Then I've sent it. But nobody acknowledged it.
Tough to do when the power dies for a day and these is zero net access :)

eazytv
Posts: 83
Joined: 18 Nov 2015, 06:10

Re: Hue Sync on Amazon Fire TV

Post by eazytv » 12 Dec 2018, 07:35

Sorry in advance for not being able to resist.

Can we just basically agree on MrMC Team being one of the most responsive teams for such 'business'?

I admit being a tech guy. So many tech forums for hard and software I am watching. Never ever before I have encountered such a fast responding and solution focused team than MRMC - being general or individual issues, they fixed bugs and issues really quick.

Thanks MrMC Team!

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koying
Team MrMC
Posts: 358
Joined: 20 Mar 2016, 17:49

Re: Hue Sync on Amazon Fire TV

Post by koying » 12 Dec 2018, 16:49

Oh, right, amlogic

Code: Select all

01:26:03.038 T:18446744072838220064  NOTICE: Product: needle, Device: needle, Board: p212 - Manufacturer: Amazon, Brand: Amazon, Model: AFTN, Hardware: amlogic
IIRC, capture doesn't work on those (firmware issue).
Please try to disable capture AND mediacodec surface codec to confirm it is not a hue issue.

mrmrmrmr
Posts: 32
Joined: 02 Dec 2018, 19:39

Re: Hue Sync on Amazon Fire TV

Post by mrmrmrmr » 12 Dec 2018, 19:46

sorry; couldn't understand what you asked me to do.
I understand you want me to disable capture. OK.
what about mediacodec ?
what shall I test ?

btw, you say that capture does not work on this board, BUT it actually responds to white subtitles with white lights.
so it captures the white subtitle ?

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davilla
Team MrMC
Posts: 3860
Joined: 26 Oct 2015, 17:01

Re: Hue Sync on Amazon Fire TV

Post by davilla » 13 Dec 2018, 13:07

disable capture
disable MediaCodec (Surface)
enable MediaCodec (non-surface)

mrmrmrmr
Posts: 32
Joined: 02 Dec 2018, 19:39

Re: Hue Sync on Amazon Fire TV

Post by mrmrmrmr » 13 Dec 2018, 19:59

ok. and then , what shall I try ?

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