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Playback halts/hangs randomly

Any issues that are Nvidia Shield TV specific
hevaKmaI
Posts: 7
Joined: 24 Feb 2019, 03:28

Playback halts/hangs randomly

Post by hevaKmaI » 24 Feb 2019, 21:29

Does anyone else have this problem with their Shield? I have a Plex Media Server on my home network and my shield on WiFi (within 8 feet of the access point, capable of the maximum possible throughput). Recently, I’ve started having issue with Plex’s native player randomly halting playback randomly in the middle of playing. MrMC and Kodi also seem to do the same thing, but not as often as the plex app. In MrMC, it will freeze the video, then a 0 will appear as if it’s going to buffer but it never does. I have to stop playback and start it again to fix it. Has anyone else seen this?

sdmaged99
Posts: 14
Joined: 06 Nov 2018, 15:08

Re: Playback halts/hangs randomly

Post by sdmaged99 » 27 Feb 2019, 11:13

Yes also happened to me. I used the Emby service, but sometimes movies just freeze as if buffering, and you need to force close the app and reopen

On gigabit lan here though using Shield.

icecarver
Posts: 1
Joined: 02 Mar 2019, 21:09

Re: Playback halts/hangs randomly

Post by icecarver » 02 Mar 2019, 21:16

Happening here too recently. Gigabit lan direct to router as well. Even a 5-10 mbps bitrate file will hang 3 to 4 times (42 minute runtime) No issues playing from PC on plex native app, PC is on wifi (even UHD remuxes play flawlessly on the PC).
Last edited by icecarver on 03 Mar 2019, 00:18, edited 1 time in total.

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davilla
Team MrMC
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Joined: 26 Oct 2015, 17:01

Re: Playback halts/hangs randomly

Post by davilla » 02 Mar 2019, 22:27

Three posts, no debuglog :)

hevaKmaI
Posts: 7
Joined: 24 Feb 2019, 03:28

Re: Playback halts/hangs randomly

Post by hevaKmaI » 03 Mar 2019, 03:46


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davilla
Team MrMC
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Joined: 26 Oct 2015, 17:01

Re: Playback halts/hangs randomly

Post by davilla » 03 Mar 2019, 16:11

hevaKmaI wrote:
03 Mar 2019, 03:46
Here’s a log: https://pastebin.com/rDrU5ghN
Not sure why you are doing plex transcoding with a local server to local plex client.
Looks like some issue feeding demuxer packets in time. Could be network, could be your plex server is too slow to transcode.

3.8 will get release soon, also might resolve things.

hevaKmaI
Posts: 7
Joined: 24 Feb 2019, 03:28

Re: Playback halts/hangs randomly

Post by hevaKmaI » 04 Mar 2019, 03:16

It shouldn’t be transcoding. It’s playing off a plex media server that is on my network (not on the shield). Bandwidth shouldn’t be an issue.

hevaKmaI
Posts: 7
Joined: 24 Feb 2019, 03:28

Re: Playback halts/hangs randomly

Post by hevaKmaI » 06 Mar 2019, 04:17

Here's another log, playing from a plex media server on the same local network:
https://pastebin.com/DUjh7pV6

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davilla
Team MrMC
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Joined: 26 Oct 2015, 17:01

Re: Playback halts/hangs randomly

Post by davilla » 06 Mar 2019, 04:47

is network caching set to cache all sources ?
do 1080p videos have same issue ?
do videos with audio other than Flac have the same issue ?
does the internal plex client have the same issue ?

hevaKmaI
Posts: 7
Joined: 24 Feb 2019, 03:28

Re: Playback halts/hangs randomly

Post by hevaKmaI » 07 Mar 2019, 02:56

Yes
Yes
Yes
By internal plex client, do you mean the Plex app on the shield or the plex app in MrMC? It happens on both.

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