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Missing episodes

Support for the native Emby Client on any platform
brallor
Posts: 29
Joined: 16 Jan 2016, 13:30

Missing episodes

Post by brallor » 25 Feb 2019, 22:53

Hi

Testing Emby and when connecting to the server using a browser, all episodes are there.
When logged in using Emby client on ATV 4K with latest MrMC a lot of series don't have any episodes, the seasons is visible but not the episodes.
I use the same account but when using MrMC about 90% of the content is missing.

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amet
Team MrMC
Posts: 2720
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Missing episodes

Post by amet » 26 Feb 2019, 03:41

Definitely not enough info here, debuglog might have something in it. Can you identify what’s missing? Watched or unwatched episodes?

brallor
Posts: 29
Joined: 16 Jan 2016, 13:30

Re: Missing episodes

Post by brallor » 26 Feb 2019, 07:31

Sorry
I have 10 drives with media, scanning them with MrMC all files are working, all files are named like TV/Seinfeld/S01/SeinfeldS01E01.avi and so on.

I installed Emby server and scanned two discs with TV, when connecting using Safari or Chrome, all episodes are there and can be seen.

Connecting with MrMC and 10% of the series has episodes, the other only has the series and seasons but no episodes.

I will create a logfile tonight after work, if you want to connect to the server and test, just let me know.

brallor
Posts: 29
Joined: 16 Jan 2016, 13:30

Re: Missing episodes

Post by brallor » 26 Feb 2019, 10:29

When I add several sources in the same "Media Library" and login to Emby via the browser, everything looks normal, but through MrMC you get the two sources separate.

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amet
Team MrMC
Posts: 2720
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Missing episodes

Post by amet » 26 Feb 2019, 10:31

That issue has been fixed for upcoming 3.8 MrMC release, emby server 4.0x broke it :(

brallor
Posts: 29
Joined: 16 Jan 2016, 13:30

Re: Missing episodes

Post by brallor » 26 Feb 2019, 10:41

The same problem with MrMC on iPhone.
No problems with movies, its only with tv

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amet
Team MrMC
Posts: 2720
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Missing episodes

Post by amet » 26 Feb 2019, 11:04

Codebase is the same across all platforms, if there is an issue on tvOS there is a problem on iOS. 3.8 has a fix for it.

If you are in a rush we can get you in a TestFlight for tvOS . See TestFlight thread on how to contact us.

brallor
Posts: 29
Joined: 16 Jan 2016, 13:30

Re: Missing episodes

Post by brallor » 26 Feb 2019, 12:06


brallor
Posts: 29
Joined: 16 Jan 2016, 13:30

Re: Missing episodes

Post by brallor » 26 Feb 2019, 12:56

Sorry, i missed your reply, yes, a beta would be nice, can you send me an invite?

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amet
Team MrMC
Posts: 2720
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Missing episodes

Post by amet » 26 Feb 2019, 17:54

brallor wrote:
26 Feb 2019, 12:56
Sorry, i missed your reply, yes, a beta would be nice, can you send me an invite?
See the tvOS TestFlight thread please for details, invites are closed but just send a mail and link to this post.

Edit: please send email to support at mrmc.tv with your Apple ID that’s linked to Apple TV

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