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Re: This is germany calling!

Posted: 13 Mar 2019, 18:07
by amet
honestly not much we can do as we don't control the sales, Apple takes care of all that

this could happen if you asked for a refund, apple would have removed the purchase from your Apple ID but it doesn't wipe the app from the device

Re: This is germany calling!

Posted: 14 Mar 2019, 10:37
by Ted377
I would also look for the receipt. Apple helps with something very fast. I had a similar case with a purchased album.

deutsch - german 😉

Re: This is germany calling!

Posted: 14 Mar 2019, 14:36
by Kerbel
I bought the new Version. And - i don't like it. I Dont like the look.
In the last version i had the preview pictures of my videos were wide format and the titls were among them.
Now the pictures are pressed in a high format. And the skins ... I want my old MrMC back! :(

Re: This is germany calling!

Posted: 14 Mar 2019, 14:50
by amet
So, I see 3 options going forward...

1. Use list view on Ariana skin
2. Use opacity skin and try list view or poster view
3. Since you just bought it, Apple will refund it , no questions asked

Ariana and Opacity skins are the only ones we will be supporting going forward