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Cannot install

Any issues that are FireTV specific
herossa
Posts: 1
Joined: 27 Feb 2020, 19:16

Cannot install

Post by herossa »

Yesterday, I was informed about a new version and asked if I would like to to update.
- I've tried and failed, so, I've uninstall the previous version and tried to install the new version again, and again I've got a fail message
-Today, I've tried to restore the firestick to factory defaults and tried again to install, but I've got the fail message again.
Any idea about how to solve this?
Rxsamg
Posts: 3
Joined: 27 Feb 2020, 19:38

Re: Cannot install

Post by Rxsamg »

Same here on AFTV 4K stick. Installation of update fails
divid3byzer0
Posts: 1
Joined: 28 Feb 2020, 19:47

Re: Cannot install

Post by divid3byzer0 »

herossa wrote: 27 Feb 2020, 19:22 - I've tried and failed, so, I've uninstall the previous version and tried to install the new version again, and again I've got a fail message
-Today, I've tried to restore the firestick to factory defaults and tried again to install, but I've got the fail message again.
The exact same thing for me.
Alpaca
Posts: 13
Joined: 07 Jan 2019, 20:40

Re: Cannot install

Post by Alpaca »

Same on a FireTV Cube.
danielxb
Posts: 17
Joined: 30 Aug 2016, 18:32

Re: Cannot install

Post by danielxb »

1st Gen TV Stick, same problem
User avatar
amet
Team MrMC
Posts: 3787
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Cannot install

Post by amet »

We are working with Amazon to fix the issue
ph34rful
Posts: 2
Joined: 02 Jan 2018, 19:33

Re: Cannot install

Post by ph34rful »

Rxsamg wrote: 27 Feb 2020, 19:40 Same here on AFTV 4K stick. Installation of update fails
Same.
User avatar
amet
Team MrMC
Posts: 3787
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Cannot install

Post by amet »

amet wrote: 29 Feb 2020, 05:56 We are working with Amazon to fix the issue
Is this not clear? We are trying to sort the issue with Amazon... once it’s done you will be notified
Morganandmerlin
Posts: 4
Joined: 25 Jan 2020, 02:20

Re: Cannot install

Post by Morganandmerlin »

Does this update solve the TV Scraping issue?

If so, I can’t wait for amazon to sort their shit out!
User avatar
Mr.JellyMC
Posts: 2
Joined: 28 Dec 2019, 20:24

Re: Cannot install

Post by Mr.JellyMC »

Just came looking into this as well.

Both 2019 cube and 4k stick are failing updates.

Missed above reply, waiting on Amazon, thank-you :)
Last edited by Mr.JellyMC on 03 Mar 2020, 02:56, edited 1 time in total.
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