MrMC

A few weeks ago, whenever I tried to start up the Mr. MC app via my FireTV 4K, the menu screen for the app is super zoomed in.

I tried adjusting the settings zoom within the FireTV which didn't work, nor did a full factory reset of my FireTV fix the issue. Every time I re-install the Mr. MC app and start it, it's zoomed in and unusable.

I really miss being able to use this app and I have no idea what changed.

wow, never seen this.

debuglog please.

Screen Magnifier perhaps?

https://www.amazon.com/gp/help/customer ... =202105050

Nope. Already tried the zoom and it only happens on Mr. MC, not any other apps (all functioning fine). I was also thinking it was maybe some other setting I didn't even know I'd toggled and so tried a full factory re-set. No dice. ONLY Mr.MC is zoomed in weird. All other apps are nominal.

davilla wrote: ↑26 Nov 2017, 20:42 wow, never seen this.

debuglog please.

yeah so i'm not sure how to get the debug log screen b/c i literally cannot see anything that might appear towards the top of the screen. clicking on "settings" from my view = there's just a whole bunch of mystery stuff that is happening offscreen. i have no way to know what is appearing in submenus because of the zoom.

any other ideas?

have you ever had a keyboard attached ?

Nope. No keyboard ever. I do have a bluetooth apple keyboard lying around.

Is that something that
a) could be hooked up to fire TV
b) provide any useful keystrokes to fix this

other question: if i could bring this over to someone else's TV and magically it works without the weird zoom, would turning on the debug-over-https logs stay enabled if i then moved it back to my own TV?

thanks in advance.

no keyboard ever, then never mind

yes, settings are kept with the firetv itself.

I asked Elias, the famous FireTV new reporter

Yup, it's the new screen magnifier. Accidentally gets triggered if you sit on the remote
See here: http://www.aftvnews.com/how-to-fix-the- ... range-box/

'lo there,

got exactly the same issue, and: no, it's not the screen magnifier.

As ninjojo17 pointed out: getting debug information might prove a bit tricky if you can't see things at all, besides the bottom left part of the screen. Will try anyways, but this may take a while... :-/

Besides that: yes, it's a 4k fire tv, the shiny new one, and an LG 4k tv set. And other apps work just fine.

cheers!

nils