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Stuck On: "Loading database, please wait"

Support for any MySQL database connection issues
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Buadhai
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Joined: 14 Feb 2016, 08:51
Location: Korat, Thailand
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Stuck On: "Loading database, please wait"

Post by Buadhai » 29 Feb 2016, 05:41

When I tried to run MrMC this morning it got stuck on "Loading database, please wait".

I rebooted the AppleTV, but that didn't help.

I am using a shared MySQL database.

In the past, MrMC has connected to and used this database with no problems.

I also have a Raspberry Pi running OSMC which is still on Kodi 15.2. It can connect to and use the MySQL database just fine.

How do I fix this?
———

Never mind. I deleted the app and reinstalled and all is well.

But, I still wonder what happened…..

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timstephens24
Posts: 744
Joined: 09 Dec 2015, 22:43

Re: Stuck On: "Loading database, please wait"

Post by timstephens24 » 01 Mar 2016, 11:58

Without the log we'll never know what happened.

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Buadhai
Posts: 46
Joined: 14 Feb 2016, 08:51
Location: Korat, Thailand
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Re: Stuck On: "Loading database, please wait"

Post by Buadhai » 17 Apr 2016, 03:53

This happened to me again, right after installing the 2.1 update. And, again, the only solution was to delete and reinstall MrMC.

Unfortunately, there's no way to get the log because when the splash screen shows "Loading database, please wait", the web server does not function, nor does the iOS Kodi remote app.

Of course, deleting MrMC also deletes the log file….

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davilla
Team MrMC
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Joined: 26 Oct 2015, 17:01

Re: Stuck On: "Loading database, please wait"

Post by davilla » 17 Apr 2016, 14:32

Kodi 15.2, MrMC 2.x is Kodi 16.x and that means a database version bump/migrate.

What you are seeing as stuck might be the migration, depending on size, it can take some time.

It would be best to have all clients running the same database version.

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Buadhai
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Location: Korat, Thailand
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Re: Stuck On: "Loading database, please wait"

Post by Buadhai » 17 Apr 2016, 21:59

The database had already been migrated. I have another Apple TV running MrMC which had already been upgraded to 2.x.

Let me clarify the exact sequence of events:
  • Brand new AppleTV
    Set up AppleTV
    Download MrMC 2.0
    Set up MrMC and verify that it works with existing MySQL database
    Upgrade AppleTV OS
    Run MrMC which gets stuck on "Loading database, please wait"
    Try to look at log file via web interface, but it's not running
    Uninstall and reinstall MrMC
    All is well

ams123
Posts: 24
Joined: 07 Jan 2016, 21:44

Re: Stuck On: "Loading database, please wait"

Post by ams123 » 24 Dec 2016, 20:18

OK I am stuck here also. I have been doing a lot of work on my home and so mysql database ended up moving from one fixed IP to another fixed IP. When I went to load MrMC and make the changes to the IP address I got stuck on "Loading database, please wait". I cannot gather a logfile since it is not up and running. I am thinking I will have to delete and reinstall.

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