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Playback is freezing/ sometimes buffering

tvOS Video playback support subforum
pauabaer
Posts: 56
Joined: 12 Dec 2017, 20:30

Playback is freezing/ sometimes buffering

Post by pauabaer » 26 Dec 2017, 21:49

Hi guys,
finally i bought a ATV4K and now i set it up.

Because i am a former Kodi-User and do have other clients in my network, i use a MySQL-Database. So far so good. Today i was trying to play some videofiles. But everytime the playback stops/ is freezing. SOmetimes it is buffering and after a while the video starts again (but only for short).

Thats why i activated the debug log. Here is what mrmc detected: https://pastebin.com/agH5Rqqd

Seems that i have problems with the database. But its strange, because my other Kodi-Clients in my network do not have this issue.

Do you know something about this? Thanks for your support.

pauabaer

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davilla
Team MrMC
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Joined: 26 Oct 2015, 17:01

Re: Playback is freezing/ sometimes buffering

Post by davilla » 26 Dec 2017, 23:01

Seems to have lost connect to your mysql database right after finishing a videoscan while you are playing something.

I'd try to isolate playing from video scanning. Let videoscaning finish before trying to play something.

pauabaer
Posts: 56
Joined: 12 Dec 2017, 20:30

Re: Playback is freezing/ sometimes buffering

Post by pauabaer » 26 Dec 2017, 23:06

How do I have to do this?

Refreshing database disable?

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davilla
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Joined: 26 Oct 2015, 17:01

Re: Playback is freezing/ sometimes buffering

Post by davilla » 27 Dec 2017, 00:12

yes. turn off any auto db refresh. force quit app, start it again.

pauabaer
Posts: 56
Joined: 12 Dec 2017, 20:30

Re: Playback is freezing/ sometimes buffering

Post by pauabaer » 27 Dec 2017, 08:36

unfortunatly nothing has changed. i have the same connection error.."MYSQL Server has gone": https://pastebin.com/cGXBArze

when the scanning process is not the reason, then what else could it be?

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davilla
Team MrMC
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Joined: 26 Oct 2015, 17:01

Re: Playback is freezing/ sometimes buffering

Post by davilla » 27 Dec 2017, 13:23

Does your mysql server sleep or spin down it's disks ?

Both Amet and I run mysql setups and we have never had an issue with connections to the mysql server dropping unless the actual server disappears.

Same computer as your nfs server ? At 192.168.178.35 ?

pauabaer
Posts: 56
Joined: 12 Dec 2017, 20:30

Re: Playback is freezing/ sometimes buffering

Post by pauabaer » 27 Dec 2017, 14:01

davilla wrote:
27 Dec 2017, 13:23
Does your mysql server sleep or spin down it's disks ?
The MySQL Server is installed on a Synology Diskstation. Only at night the disks are spinning down.
davilla wrote:
27 Dec 2017, 13:23
Same computer as your nfs server ? At 192.168.178.35 ?
Yes. This is my Diskstation IP.
I disabled the packages MariaDB and phpAdmin on my Diskstation. After this it seems to be better. Now its not freezing and i have to cut MrMC, now its only buffering. But that could not be the solution..

I have looked in the phpAdmin on the webaccess. My account allows every host (%). I have read, that some people have a similar issue, and they have said that it would work if you change to localhost. i think i have to try this.

I really want to get this fixed because i like your app on my ATV4. I have tried the plexservice, but it seems that plex does not support DTS audio..

pauabaer
Posts: 56
Joined: 12 Dec 2017, 20:30

Re: Playback is freezing/ sometimes buffering

Post by pauabaer » 28 Dec 2017, 18:26

Changing the host to localhost was not succesful. still buffering / freezing my videofiles after a while.

i do not know what to do now. any other help?

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davilla
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Joined: 26 Oct 2015, 17:01

Re: Playback is freezing/ sometimes buffering

Post by davilla » 28 Dec 2017, 23:45

debuglog again

pauabaer
Posts: 56
Joined: 12 Dec 2017, 20:30

Re: Playback is freezing/ sometimes buffering

Post by pauabaer » 30 Dec 2017, 20:37

Sorry, i switched to the Plexserver Client. My DB is not that big, so I can setup my media manually in Plex and go on with that. Until now I really like the ability with Plex. But what i really like to know is: can you rename the source from my Plexserver? i always see a long name "Plex(o) - NAS - Movies". Is it possible to only show "Movies"?

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