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Failed to download subtitle!

Any issues relating to subtitle search and download function
Hernberg
Posts: 15
Joined: 12 Feb 2017, 18:04

Re: Failed to download subtitle!

Post by Hernberg » 07 Mar 2017, 15:53

davilla wrote:we are all noobs at one time :)

settings -> services -> smb client. There is a setting to use libdsm. enable that. It will use your existing smb login. See if that results in the same behavior. If yes (can not write subtitle file), disable it so you are back to using libsmbclient.
We are :)

When i activate that i can not even find my movies anymore :P

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amet
Team MrMC
Posts: 1993
Joined: 26 Oct 2015, 16:59

Re: Failed to download subtitle!

Post by amet » 07 Mar 2017, 15:59

well, it really is permission issue that we handle differently than Kodi, or MrMC was setup differently than Kodi for that share...

it clearly says that access was denied, that means we cannot write to that share :(

Hernberg
Posts: 15
Joined: 12 Feb 2017, 18:04

Re: Failed to download subtitle!

Post by Hernberg » 07 Mar 2017, 16:14

amet wrote:well, it really is permission issue that we handle differently than Kodi, or MrMC was setup differently than Kodi for that share...

it clearly says that access was denied, that means we cannot write to that share :(
Before the test between kodi and mrmc i made a change in access things (because kodi didnt work first either). I will get a new log for you in a moment. Sorry for not having that in mind to look at a new log right away. But will get a new soon :)

Hernberg
Posts: 15
Joined: 12 Feb 2017, 18:04

Re: Failed to download subtitle!

Post by Hernberg » 07 Mar 2017, 17:01

Seems like i cant get that damn logging to work now :O It only shows ooold logs in both "MrMC log" and "MrMC old log" :O

I have done Settings > System > Logging > Enabled Debug Logging
and Settings > Services > Web Server > Allow Remote control via HTTP

And then start watch movie and try download subtitle to provoke the error. But no new logs are made when i go to my appletv in my brwoser.

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davilla
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Joined: 26 Oct 2015, 17:01

Re: Failed to download subtitle!

Post by davilla » 07 Mar 2017, 17:07

is kodi running, there is a quirk in kod, spmc and mrmc all try to grab port 8080 for webserver.

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amet
Team MrMC
Posts: 1993
Joined: 26 Oct 2015, 16:59

Re: Failed to download subtitle!

Post by amet » 07 Mar 2017, 17:07

Did you refresh the page?

Hernberg
Posts: 15
Joined: 12 Feb 2017, 18:04

Re: Failed to download subtitle!

Post by Hernberg » 07 Mar 2017, 17:16

amet wrote:Did you refresh the page?
Meh, i dont know if i gonna cry or what hehe :P Worked. I thought it refreshed when you bring the page up again, so i didnt bother press refresh button :D Sorry for my foolishness.


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amet
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Joined: 26 Oct 2015, 16:59

Re: Failed to download subtitle!

Post by amet » 07 Mar 2017, 17:18

It failed to copy over... not much info

10002
18:11:58 T:6148042752 ERROR: OnDownloadComplete - Saving of subtitle special://temp/388ebd11-e081-413a-bd5d-15e9ee53d9b3.srt to smb://DESKTOP-8GGPOML/undertexter/Doctor.Strange.2016.NORDiC.1080p.BluRay.x264.DTS-DAWGS.en.srt failed

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amet
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Joined: 26 Oct 2015, 16:59

Re: Failed to download subtitle!

Post by amet » 07 Mar 2017, 17:22

How are your subtitle setup?

Could you list(screenshot) the subtitle setup page.

What happens if you try to save subtitle next to the movie? ATM, you are saving to a dedicated folder that might or might not have correct permissions...

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davilla
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Joined: 26 Oct 2015, 17:01

Re: Failed to download subtitle!

Post by davilla » 07 Mar 2017, 17:39

do you have user/pass set for that smb path ?

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