New user Emby problem

[gavinc]

First post after trying out the lite version on my Shield TV and Emby connecting great so i plumped for the paid version. That was 24 hours ago and nothing changed until I started up Shield TV tonight. Emby connected OK , then I close MrMC and it appears to be updating because it says "installing" on the Shield app!!.
I restart MrMC and all settings have gone and its a clean install. I try and reconnect to Emby server. The server confirms MrMC has connected but nothing shows up in MrMC.

Someone please advise whats happening and how I correct it. Its not the server its MRMC, are there logs and how do I get them to post?

[amet]

Debuglog has all the info

[gavinc]

Hi
Debug log posted: https://pastebin.com/n3SwyWZz

Tried re-installing many times and just can't get it to work

[amet]

it signed in ok, I dont see that you tried entering Movies or Tv Show section

as debuglog instructions say, please do not post logs in the forum... use pastebin for that

[gavinc]

Yes I know it signs in OK . On the Emby server that is confirmed, but on MrMC after I've logged in to the server I go back to the main page and there is no Movies or TV option in the GUI? When I tried to connect to the server first time on Lite it worked and immediately there where the Movies and TV options listed. Now this wont work.

[davilla]

what comes back if you open 'http://192.168.1.72:8096/emby/system/info/public' in a browser ?

[gavinc]

what comes back if you open 'http://192.168.1.72:8096/emby/system/info/public' in a browser ?

Hi It gives me the server wan address server name and operating system.

[davilla]

let me be more specific. Mine shows (WanAddress has been hidden)

Code: Select all

{"LocalAddress":"http://192.168.2.109:8096","WanAddress":"http://xx.xx.xx.xx:yyyy","ServerName":"DAVILLA-QNAP","Version":"3.2.3.0","OperatingSystem":"Linux","Id":"9fc34651027b49d7946fad1e9e3ca131"}

Does yours also show LocalAddress ? Matches "192.168.1.72" ?

[gavinc]

let me be more specific. Mine shows (WanAddress has been hidden)

Code: Select all

{"LocalAddress":"http://192.168.2.109:8096","WanAddress":"http://xx.xx.xx.xx:yyyy","ServerName":"DAVILLA-QNAP","Version":"3.2.3.0","OperatingSystem":"Linux","Id":"9fc34651027b49d7946fad1e9e3ca131"}

Does yours also show LocalAddress ? Matches "192.168.1.72" ?

Hi, yes mine shows the local server address.
However things have moved on. Today I have just loaded MrMC and Movies and TVShows have appeared. Its working so its a bit of a mystery why it wasn't before.! Anyway all is good now so this thread can be closed.
Thanks for your replies.