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browsing tv shows crashes plex

Support for the native Plex Client on any platform
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buddyrich
Posts: 10
Joined: 06 Oct 2017, 12:32

browsing tv shows crashes plex

Post by buddyrich » 27 Oct 2018, 02:09

using mrmc.tv 3.7 on atv4k with arianna skin.

movies work fine, and tv shows from "on deck/in progress" work but if i browse tv shows-> show->season when i goto season i get a long random string instead of a list of shows causing plex to crash on the server.

web browser and other clients are ok... mrmc 3.6 worked fine. only have this issue since 3.7.

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amet
Team MrMC
Posts: 2287
Joined: 26 Oct 2015, 16:59

Re: browsing tv shows crashes plex

Post by amet » 27 Oct 2018, 04:38

Could you get a debuglog please and debuglog old after it crashes and you restart it

buddyrich
Posts: 10
Joined: 06 Oct 2017, 12:32

Re: browsing tv shows crashes plex

Post by buddyrich » 27 Oct 2018, 12:54

Here it is.

https://pastebin.com/JvYb9zt0

i seem to have got further... i could list shows but couldnt play them... when i backed out of show list i got the weird long string as a show title.

This log is resuming an inprogress tv show from ondeck which works fine. at 8:47 and then trying to play the same show 8:48 from tv shows and it crashing plex.

https://pastebin.com/JbJAzFrV

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amet
Team MrMC
Posts: 2287
Joined: 26 Oct 2015, 16:59

Re: browsing tv shows crashes plex

Post by amet » 27 Oct 2018, 13:10

Is this only on tvshows?

Apply for TestFlight please, there were some plex parsing fixes there -> viewtopic.php?f=10&t=4494

If that doesn’t help, could you add me as a “friend” to that section so I can see if I can reproduce? If yes, contact us on support @ mrmc. tv

buddyrich
Posts: 10
Joined: 06 Oct 2017, 12:32

Re: browsing tv shows crashes plex

Post by buddyrich » 27 Oct 2018, 14:03

Yes. Movies and On Deck seem to be fine, its only TV shows. Ive sent the testflight request.

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