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Mrmc crash after credentials input

Support for the native Plex Client on any platform
michel34
Posts: 25
Joined: 24 Feb 2017, 14:24

Mrmc crash after credentials input

Post by michel34 » 27 May 2017, 12:23

Tried 3.0.4 today and wanted to use embedded plex.
After entering my plex user data and hitting back button mrmc crashes. When trying to restart it an immediate crash follows. Restarting ftv gen 1 does not help.
I am running plex server latest version on my synology.
Any ideas?

Thx

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amet
Team MrMC
Posts: 2281
Joined: 26 Oct 2015, 16:59

Re: Mrmc crash after credentials input

Post by amet » 27 May 2017, 12:28

Really strange, what is the server version on synology?

We are running it on qnap and seem to have no issues at all...

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davilla
Team MrMC
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Joined: 26 Oct 2015, 17:01

Re: Mrmc crash after credentials input

Post by davilla » 27 May 2017, 12:42

There are two ways of plex authorization, which way are you doing it ?

michel34
Posts: 25
Joined: 24 Feb 2017, 14:24

Re: Mrmc crash after credentials input

Post by michel34 » 27 May 2017, 13:05

I am running DSM 6.1.1-15101 Update 4.
I tried both methods but had to clear data before using the second method obviously.

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amet
Team MrMC
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Joined: 26 Oct 2015, 16:59

Re: Mrmc crash after credentials input

Post by amet » 27 May 2017, 13:23

I am sorry, I meant what version of Plex Server?

michel34
Posts: 25
Joined: 24 Feb 2017, 14:24

Re: Mrmc crash after credentials input

Post by michel34 » 27 May 2017, 13:27

Plex Server is 1.5.6.3790.

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amet
Team MrMC
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Joined: 26 Oct 2015, 16:59

Re: Mrmc crash after credentials input

Post by amet » 27 May 2017, 13:35

I am running Version 1.5.5.3634 and all is good... I do have notification that it needs update to Version 1.7.1.3856.

if it wont startup after the crash without clearing data we have no way of pulling debuglog. only way would be for you to pull the log manually using http://www.jocala.com or similar

michel34
Posts: 25
Joined: 24 Feb 2017, 14:24

Re: Mrmc crash after credentials input

Post by michel34 » 27 May 2017, 15:14

I just signed out of plex Server and used GDM discovery without signing in. Now I at least can see the movie, tv Show.. bar.
When I click on an item mrmc crashes again.

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amet
Team MrMC
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Joined: 26 Oct 2015, 16:59

Re: Mrmc crash after credentials input

Post by amet » 27 May 2017, 15:44

which item?

if you can start mrmc after crash, then you can get to debuglog and debuglog old

michel34
Posts: 25
Joined: 24 Feb 2017, 14:24

Re: Mrmc crash after credentials input

Post by michel34 » 27 May 2017, 16:07

Videos,movies or tv shows no matter.

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