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Playback failure

FireTV Video playback support subforum
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User avatar
logan_x50
Posts: 89
Joined: 07 May 2016, 06:54

Playback failure

Post by logan_x50 » 21 Oct 2016, 10:50

Hi Chaps,

MrMC tries to play and most times will not open the stream. Here's the media info...is the profile too high?

General
Complete name : /Volumes/video/TV Shows/Star Trek/Season 1/Star.Trek.TOS.S01E01.The.Man.Trap.720p.BrRip.x264-[MULVAcoded].mkv
Format : Matroska
File size : 284 MiB
Duration : 50mn 28s
Overall bit rate : 787 Kbps
Encoded date : UTC 2015-10-19 14:01:13
Writing application : mkvmerge v7.9.0 ('Birds') 64bit
Writing library : libebml v1.3.1 + libmatroska v1.4.2

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.0
Format settings, CABAC : Yes
Format settings, ReFrames : 16 frames
Muxing mode : Container profile=Unknown@5.0
Codec ID : V_MPEG4/ISO/AVC
Duration : 50mn 28s
Width : 960 pixels
Height : 720 pixels
Display aspect ratio : 4:3
Frame rate : 23.976 fps
Resolution : 8 bits
Colorimetry : 4:2:0
Scan type : Progressive
Writing library : x264 core 130 r2273 b3065e6
Encoding settings : cabac=1 / ref=16 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=16 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=crf / mbtree=1 / crf=25.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Color primaries : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
Transfer characteristics : BT.709-5, BT.1361
Matrix coefficients : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 4
Format profile : LC
Format settings, SBR : No
Codec ID : A_AAC
Duration : 50mn 28s
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text

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User avatar
amet
Team MrMC
Posts: 2063
Joined: 26 Oct 2015, 16:59

Re: Playback failure

Post by amet » 21 Oct 2016, 11:11

Does the playback fail every time? Could you get the debuglog for it and possibly share the file?

Email support@mrmc.tv with file link if you can

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