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Can't play some MKV files

Any issues that are tvOS specific
Post Reply
DarkoDDio
Posts: 3
Joined: 19 Mar 2018, 08:40

Can't play some MKV files

Post by DarkoDDio » 16 Sep 2018, 08:38

hi
I'm using the last beta of MrMc on my Apple TV 4k (version 3.7.0 build 180828.242)
I downloaded some MKV files (http://bit.ly/2xhHlq6) that it can't reproduce (and also the previous build was unable to play)
Here is the output of mkvinfo, hope this can help
Let me know if you need more info

Code: Select all

+ EBML head
|+ EBML version: 1
|+ EBML read version: 1
|+ Maximum EBML ID length: 4
|+ Maximum EBML size length: 8
|+ Document type: matroska
|+ Document type version: 4
|+ Document type read version: 2
+ Segment: size 404136916
|+ Seek head (subentries will be skipped)
|+ EBML void: size 4012
|+ Segment information
| + Timestamp scale: 1000000
| + Multiplexing application: libebml v1.3.0 + libmatroska v1.4.1
| + Writing application: mkvmerge v7.3.0 ('Nouages') 32bit built on Oct 22 2014 18:44:01
| + Duration: 00:24:42.000000000
| + Date: Sat Oct 24 18:04:51 2015 UTC
| + Segment UID: 0x8c 0x8d 0x9a 0x45 0x5e 0x4d 0x5c 0x9e 0xb4 0xe2 0xc7 0xc9 0x6b 0xff 0x61 0x3c
|+ Tracks
| + Track
|  + Track number: 1 (track ID for mkvmerge & mkvextract: 0)
|  + Track UID: 226642109
|  + Track type: video
|  + Lacing flag: 0
|  + Minimum cache: 1
|  + Codec ID: V_MPEG4/ISO/AVC
|  + Codec's private data: size 44 (h.264 profile: High @L3.0)
|  + Default duration: 00:00:00.040000000 (25.000 frames/fields per second for a video track)
|  + Video track
|   + Pixel width: 640
|   + Pixel height: 480
|   + Display width: 640
|   + Display height: 480
| + Track
|  + Track number: 2 (track ID for mkvmerge & mkvextract: 1)
|  + Track UID: 2004782196
|  + Track type: audio
|  + Codec ID: A_AC3
|  + Default duration: 00:00:00.032000000 (31.250 frames/fields per second for a video track)
|  + Language: ita
|  + Name: Italian AC3
|  + Audio track
|   + Sampling frequency: 48000
|   + Channels: 2
| + Track
|  + Track number: 3 (track ID for mkvmerge & mkvextract: 2)
|  + Track UID: 503752413
|  + Track type: audio
|  + Default track flag: 0
|  + Codec ID: A_AC3
|  + Default duration: 00:00:00.032000000 (31.250 frames/fields per second for a video track)
|  + Language: jpn
|  + Name: Japanese AC3
|  + Audio track
|   + Sampling frequency: 48000
|   + Channels: 2
| + Track
|  + Track number: 4 (track ID for mkvmerge & mkvextract: 3)
|  + Track UID: 1999570570
|  + Track type: audio
|  + Default track flag: 0
|  + Codec ID: A_AC3
|  + Default duration: 00:00:00.032000000 (31.250 frames/fields per second for a video track)
|  + Language: ita
|  + Name: Italian Bonus + Censure AC3
|  + Audio track
|   + Sampling frequency: 48000
|   + Channels: 2
| + Track
|  + Track number: 5 (track ID for mkvmerge & mkvextract: 4)
|  + Track UID: 1511922497
|  + Track type: subtitles
|  + Lacing flag: 0
|  + Codec ID: S_VOBSUB
|  + Codec's private data: size 349
|  + Language: ita
|  + Name: Italian Censure
|  + Content encodings
|   + Content encoding
|    + Content compression
| + Track
|  + Track number: 6 (track ID for mkvmerge & mkvextract: 5)
|  + Track UID: 1842875133
|  + Track type: subtitles
|  + Default track flag: 0
|  + Lacing flag: 0
|  + Codec ID: S_VOBSUB
|  + Codec's private data: size 349
|  + Language: ita
|  + Name: Italian
|  + Content encodings
|   + Content encoding
|    + Content compression
| + Track
|  + Track number: 7 (track ID for mkvmerge & mkvextract: 6)
|  + Track UID: 1076007302
|  + Track type: subtitles
|  + Default track flag: 0
|  + Lacing flag: 0
|  + Codec ID: S_VOBSUB
|  + Codec's private data: size 349
|  + Language: ita
|  + Name: Italian Forced
|  + Content encodings
|   + Content encoding
|    + Content compression
|+ EBML void: size 1307
|+ Chapters
| + Edition entry
|  + Edition UID: 414512031
|  + Edition flag default: 1
|  + Edition flag ordered: 0
|  + Edition flag hidden: 0
|  + Chapter atom
|   + Chapter UID: 792939409
|   + Chapter time start: 00:00:00.000000000
|   + Chapter flag hidden: 0
|   + Chapter flag enabled: 1
|   + Chapter display
|    + Chapter string: Chapter 1
|    + Chapter language: eng
|  + Chapter atom
|   + Chapter UID: 1322154560
|   + Chapter time start: 00:01:49.760000000
|   + Chapter flag hidden: 0
|   + Chapter flag enabled: 1
|   + Chapter display
|    + Chapter string: Chapter 2
|    + Chapter language: eng
|  + Chapter atom
|   + Chapter UID: 1908591621
|   + Chapter time start: 00:02:22.560000000
|   + Chapter flag hidden: 0
|   + Chapter flag enabled: 1
|   + Chapter display
|    + Chapter string: Chapter 3
|    + Chapter language: eng
|  + Chapter atom
|   + Chapter UID: 1705520665
|   + Chapter time start: 00:11:51.960000000
|   + Chapter flag hidden: 0
|   + Chapter flag enabled: 1
|   + Chapter display
|    + Chapter string: Chapter 4
|    + Chapter language: eng
|  + Chapter atom
|   + Chapter UID: 234633747
|   + Chapter time start: 00:22:33.160000000
|   + Chapter flag hidden: 0
|   + Chapter flag enabled: 1
|   + Chapter display
|    + Chapter string: Chapter 5
|    + Chapter language: eng
|  + Chapter atom
|   + Chapter UID: 258608006
|   + Chapter time start: 00:24:10.240000000
|   + Chapter flag hidden: 0
|   + Chapter flag enabled: 1
|   + Chapter display
|    + Chapter string: Chapter 6
|    + Chapter language: eng
|+ EBML void: size 101
|+ Cluster

User avatar
davilla
Team MrMC
Posts: 3660
Joined: 26 Oct 2015, 17:01

Re: Can't play some MKV files

Post by davilla » 18 Sep 2018, 02:01

"Dragon Ball 01x001 - Goku Conosce Bulma.mkv" plays fine on the AppleTV 4K.

Is there a particular one that has issues ? Sorry but I'm not going to download them all the check :)

Also a debuglog would be helpful.

DarkoDDio
Posts: 3
Joined: 19 Mar 2018, 08:40

Re: Can't play some MKV files

Post by DarkoDDio » 18 Sep 2018, 07:45

Thanks for the reply
That was exactly the first video I tried, very strange.
How can I double check and understand why my Apple TV 4k can't play it?
I'll try again this evening and post the debug log

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