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Forced ASS subtitles not showing

Any issues that are tvOS specific
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User avatar
timstephens24
Posts: 476
Joined: 09 Dec 2015, 22:43

Forced ASS subtitles not showing

Post by timstephens24 » 14 Jan 2018, 01:12

I have subtitles set to 'Forced Only' since I go in and set the non-English subtitles to forced and default, and turn it off for all the others. It's worked well, but I added some new files today with ASS subtitles, and it doesn't work with those. To test, I went and played X-Men: Apocalypse and checked the settings and the subtitles were enabled. I then went and played an episode of Boruto I ripped today and the subtitles aren't enabled. I also checked Plex and they're showing in Plex as what to play, and my MrMC is setup with Plex.

(Since I just learned how to rip these today I figured it would need a new topic and not in TestFlight since I'm not sure if it's a new issue or not.)

Debug log:
https://pastebin.com/Vp3K1zBH

X-Men Apocalypse subtitle track

Code: Select all

Text
ID                                       : 3
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Title                                    : English (Forced only)
Language                                 : English
Default                                  : Yes
Forced                                   : Yes
Statistics Tags Issue                    : mkvmerge v16.0.0 ('Protest') 64-bit 2017-10-08 23:25:06 / Lavf57.71.100 
FromStats_BitRate                        : 1968
FromStats_Duration                       : 01:29:52.470000000
FromStats_FrameCount                     : 186
FromStats_StreamSize                     : 1277698
Boruto subtitle track

Code: Select all

Text
ID                                       : 3
Format                                   : ASS
Codec ID                                 : S_TEXT/ASS
Codec ID/Info                            : Advanced Sub Station Alpha
Compression mode                         : Lossless
Title                                    : Boruto Naruto Next Generations
Language                                 : English
Default                                  : Yes
Forced                                   : Yes
Statistics Tags Issue                    : mkvmerge v8.8.0 ('Wind at my back') 64bit 2018-01-13 19:20:09 / Lavf58.3.100 
FromStats_BitRate                        : 127
FromStats_Duration                       : 00:23:53.530000000
FromStats_FrameCount                     : 371
FromStats_StreamSize                     : 22780

User avatar
davilla
Team MrMC
Posts: 2665
Joined: 26 Oct 2015, 17:01

Re: Forced ASS subtitles not showing

Post by davilla » 14 Jan 2018, 01:51

can we get a sample ?

User avatar
timstephens24
Posts: 476
Joined: 09 Dec 2015, 22:43

Re: Forced ASS subtitles not showing

Post by timstephens24 » 14 Jan 2018, 02:26

Shot a gdrive link to support@mrmc.com

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