Forced ASS subtitles not showing [SOLVED]

[timstephens24]

I have subtitles set to 'Forced Only' since I go in and set the non-English subtitles to forced and default, and turn it off for all the others. It's worked well, but I added some new files today with ASS subtitles, and it doesn't work with those. To test, I went and played X-Men: Apocalypse and checked the settings and the subtitles were enabled. I then went and played an episode of Boruto I ripped today and the subtitles aren't enabled. I also checked Plex and they're showing in Plex as what to play, and my MrMC is setup with Plex.

(Since I just learned how to rip these today I figured it would need a new topic and not in TestFlight since I'm not sure if it's a new issue or not.)

Debug log:
https://pastebin.com/Vp3K1zBH

X-Men Apocalypse subtitle track

Code: Select all

Text
ID                                       : 3
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Title                                    : English (Forced only)
Language                                 : English
Default                                  : Yes
Forced                                   : Yes
Statistics Tags Issue                    : mkvmerge v16.0.0 ('Protest') 64-bit 2017-10-08 23:25:06 / Lavf57.71.100 
FromStats_BitRate                        : 1968
FromStats_Duration                       : 01:29:52.470000000
FromStats_FrameCount                     : 186
FromStats_StreamSize                     : 1277698

Boruto subtitle track

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Text
ID                                       : 3
Format                                   : ASS
Codec ID                                 : S_TEXT/ASS
Codec ID/Info                            : Advanced Sub Station Alpha
Compression mode                         : Lossless
Title                                    : Boruto Naruto Next Generations
Language                                 : English
Default                                  : Yes
Forced                                   : Yes
Statistics Tags Issue                    : mkvmerge v8.8.0 ('Wind at my back') 64bit 2018-01-13 19:20:09 / Lavf58.3.100 
FromStats_BitRate                        : 127
FromStats_Duration                       : 00:23:53.530000000
FromStats_FrameCount                     : 371
FromStats_StreamSize                     : 22780

[davilla]

can we get a sample ?

[timstephens24]

Shot a gdrive link to support@mrmc.com

[timstephens24]

Any update on this?

[amet]

hey, you think you can upload the file again? I must have misplaced it since last time I was trying to deal with this.

[timstephens24]

Ok I'll get another up and email the link in a few hours.

[timstephens24]

Just sent another one. Let me know if you need anything else.

[amet]

Seen it, thanks!

Afk for next few days, will check it once back.

[amet]

ok so tried to reproduce this and its showing fine here, I have set the subs to "forced only" and its fine.

I suspect that your issue is somewhere in this spaghetti ... https://github.com/MrMC/mrmc/blob/maste ... r.cpp#L138

Code: Select all

 
 *          A subtitle is relevant if
  *          - it was previously selected, or
  *          - it's an external sub, or
  *          - it's a forced sub and "original stream's language" was selected, or
  *          - it's a forced sub and its language matches the audio's language, or
  *          - it's a default sub, or
  *          - its language matches the preferred subtitle's language (unequal to "original stream's language")
  

try setting audio language to "english" and see if that triggers 4th condition

[timstephens24]

Ok I'll try when the power comes back. Stupid wind.